19.26
bisniss
Routine maintenance is vital to the performance and longevity of your vehicle, but finding a trusted auto repair shop can be a challenge. Consumers typically look for a service center where a trained and professional staff offers maintenance and repair services at an affordable price. Many vehicle owners have discovered that local auto shops offer distinct advantages over the dealerships. Listed below are five reasons that consumers are choosing independent shops instead of the dealer for professional service and repairs for their import and domestic automobiles.
Price: Generally, independent shops tend to be less expensive than dealerships. Most local shops are housed in smaller, less impressive facilities than you will find at a typical dealership. This results in lower overhead costs for the independent business owner. As a result, they are able to charge more competitive prices to their customers.
Another reason that you may find affordable prices at your neighborhood shop is the fact that there is not a large staff of personnel to maintain each month. Lower expenses in salary costs equals lower prices for the consumer. Because of these competitive prices, your neighborhood shop is a great place to go for anything from routine oil changes to major repairs.
Customer Service: Most independent shops rely on word of mouth recommendations to generate new business. As a result, they tend to focus strongly on customer satisfaction. Their business depends on repeat customers and referrals so they tend to spend more time making sure their customers are completely satisfied. Some businesses even offer referral programs that award customers for sending their friends and loved ones to the shop.
Location: Repair shops are often more conveniently located than the dealers. There may be dozens of independent facilities on your way to the dealership. It may be more convenient to visit a shop close to your home or office, especially if you need to leave your vehicle for service. Often, these small shops will offer a complimentary shuttle service to their customers.
Personal Relationships: Due to the smaller size of local shops, there are typically fewer technicians for you to get to know. It is much easier to develop a personal relationship with three or four people as opposed to the large number of different people you may encounter at a dealership. You know when you walk in that you will see an employee that you recognize and perhaps have a personal relationship with. This type of personalized service can foster a sense of confidence between the consumer and mechanic. Simply having easier access to a technician at a local shop than those at a dealership means that the consumer can ask questions and get explanations more readily.
Flexibility: Independent facilities tend to hire technicians who are trained to service a wide range of vehicle makes and models. This makes the local shop ideal for families with different car models. Finding one place to service all of the vehicles in the home is more convenient than having to visit multiple dealers for routine maintenance.
It is important to remember that a dealership cannot void the warranty on your new or used vehicle simply because you do not use their facility for maintenance or repair. Consumers should not feel pressure to return to the dealership for routine check-ups simply because of a warranty.
Not all independent shops are the same so it is essential that you do some research to ensure you are working with a reputable business. Make sure the technicians are certified by the National Institute for Automotive Service Excellence (ASE) and ask about warranties they may offer on parts and labor.
Price: Generally, independent shops tend to be less expensive than dealerships. Most local shops are housed in smaller, less impressive facilities than you will find at a typical dealership. This results in lower overhead costs for the independent business owner. As a result, they are able to charge more competitive prices to their customers.
Another reason that you may find affordable prices at your neighborhood shop is the fact that there is not a large staff of personnel to maintain each month. Lower expenses in salary costs equals lower prices for the consumer. Because of these competitive prices, your neighborhood shop is a great place to go for anything from routine oil changes to major repairs.
Customer Service: Most independent shops rely on word of mouth recommendations to generate new business. As a result, they tend to focus strongly on customer satisfaction. Their business depends on repeat customers and referrals so they tend to spend more time making sure their customers are completely satisfied. Some businesses even offer referral programs that award customers for sending their friends and loved ones to the shop.
Location: Repair shops are often more conveniently located than the dealers. There may be dozens of independent facilities on your way to the dealership. It may be more convenient to visit a shop close to your home or office, especially if you need to leave your vehicle for service. Often, these small shops will offer a complimentary shuttle service to their customers.
Personal Relationships: Due to the smaller size of local shops, there are typically fewer technicians for you to get to know. It is much easier to develop a personal relationship with three or four people as opposed to the large number of different people you may encounter at a dealership. You know when you walk in that you will see an employee that you recognize and perhaps have a personal relationship with. This type of personalized service can foster a sense of confidence between the consumer and mechanic. Simply having easier access to a technician at a local shop than those at a dealership means that the consumer can ask questions and get explanations more readily.
Flexibility: Independent facilities tend to hire technicians who are trained to service a wide range of vehicle makes and models. This makes the local shop ideal for families with different car models. Finding one place to service all of the vehicles in the home is more convenient than having to visit multiple dealers for routine maintenance.
It is important to remember that a dealership cannot void the warranty on your new or used vehicle simply because you do not use their facility for maintenance or repair. Consumers should not feel pressure to return to the dealership for routine check-ups simply because of a warranty.
Not all independent shops are the same so it is essential that you do some research to ensure you are working with a reputable business. Make sure the technicians are certified by the National Institute for Automotive Service Excellence (ASE) and ask about warranties they may offer on parts and labor.
Posted in: Automotive
0 komentar:
Posting Komentar